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Refund policy

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue. Please email us at contact@ecobeautytools.com.au with a description as well as multiple photos of the products in question.

Change of Mind

Due to hygiene reasons we are unable to refund or exchange for change of mind, all sales are final.

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